KEY RESEARCH FINDINGS
New cyber landscape: videoconferencing and phishing attacks
• 31% of companies around the world are attacked at least once a day. India reported almost twice as many attacks per day as any other country. 9% of all companies are targeted by cyberattacks at least once an hour. Exactly 50% of all respondents report encountering a cyberattack at least once a week during the past three months.
• 39% of all companies encounter videoconferencing attacks. Canada, the UK, Switzerland, and India are among the most affected. Phishing, DDoS, and videoconferencing attacks plague companies the most, with phishing campaigns at a historic peak.
• It’s no surprise that phishing ranks highest among recent attacks. Only 2% of global companies look for a URL filtering feature in their corporate solution. In the meantime, 43% of companies focus on an antimalware/ antivirus feature.
• 69% of remote workers have started using workplace collaboration tools like Zoom and Webex – but only 63% of IT managers reported adopting those solutions. That means 6% of remote workers are doing their own “shadow” IT, which poses a security risk.
Cost of the pandemic: lack of integrated solutions
• 72% of organizations report that their IT costs increased during the pandemic. In particular, 27% of companies saw a significant increase during the pandemic. Only one in five companies managed to keep their IT costs unchanged.
• 92% of global companies surveyed had to adopt new technologies to work remotely. The top solutions were: workplace collaboration tools, privacy solutions, and endpoint cybersecurity solutions. Only 7% didn’t need to upgrade their existing tool set.
• 35% of global companies reported having more new devices connected to their corporate network recently. Having most of the world’s population working remotely has effectively rendered perimeter security an outdated concept.
• The top three tech challenges identified by remote workers: Wi-Fi connectivity, using a VPN and other security measures, and the inability to use internal networks and applications.
The future of remote work: passing trend or new reality?
• 88% of employees would like to continue working remotely to some extent: 32% favor office work, 33% would like to do a 50/50 split, and 35% favor remote work.
• 58% of remotely working employees report feeling better equipped to work remotely now than before the pandemic.
• 92% of employees expect their companies to invest more into digital transformation tools to help adapt to new business realities.
• Only 53% of global remote workers received clear communication when switching to working from home – the other half were left to fend for themselves. A whopping 47% didn’t receive enough guidance, while 16% received no guidance at all.