Digital Transformation

Q&A: Inside the tech set-up at ROKiT Williams Racing

Graeme Hackland, Chief Information Officer of the ROKiT Williams Racing team, opens up on biometrics, quantum computing and the dangers of running a motor racing team on data.

Who is more important in F1, the driver or the IT team?
Wow, good question, but you are asking the Chief Information Officer. There’s no doubt data plays a huge role in Formula 1 and it’s always increasing. We have 300 sensors on the car and run 1,000 channels of data, collecting 800 gigabytes on a race weekend. We use IT to optimise everything we do. We run aerodynamics in virtual wind tunnels. During the race our sensors can tell us how good the driver’s launch was at the start and monitor the performance of each tyre as it changes throughout a lap to work out our race strategy. We use data to improve lap after lap. I remember Felipe Massa saying, “There is nowhere for the driver to hide.” But I suppose the car wouldn’t move without a driver. I’ll admit that.

Tell us about your IT team.
You’ve used the right word; it is very much a team. We employ 25 people in the ROKiT Williams Racing IT team, supporting trackside and back at base. We also have our sister division, Williams Advanced Engineering, which focuses on the commercial sector. It advises clients in retail, healthcare and defense, employing 350 people. In total, we have almost a thousand staff members across the group.

Do you take all your kit with you on the road?
We take two racks of equipment to the races in our mobile data centre. We plan so that if there is no internet, we can still take the telemetry off the car and compete. We have a partnership with Tata Communications and run a 100 megabits per second MPLS circuit back from the track. It takes 0.3 seconds to get the data from the car in Australia to our UK base or 0.1 seconds from Europe.

We were hit with two ransomware attacks, but we got lucky and we were able to restore our data from backups

What new tech are you looking at?
3D printing, 5G, biometrics and artificial intelligence (AI) are all interesting. 3D printing is not as new as people think; we’ve been using it since the 1990s. Parts of our front wing and around the camera are 3D printed. We print parts at 60 per cent scale to use in wind tunnels. The technology is improving so fast we hope to print carbon fibre and metal parts in the next three to five years. AI is becoming more important. We want to use it for strategy, for example, for a question such as calling a pit stop. Right now, a human takes 60 to 90 seconds to factor everything in and make the judgment. Make it too late and you’ve missed the chance and can fall from first to third place. That happened in a recent race. AI could help automate much of the decision-making, but we are still some way off replacing humans altogether.

And biometrics?
This year the drivers are using biometric gloves for the F1 Doctor’s use. An optical sensor is woven into the glove. It measures pulse oximetry to monitor the heartbeat and oxygen level in the blood. The data is sent by an industrial version of Bluetooth with a 50-metre range that can send 20 packets of data a second. To be honest, the drivers don’t enjoy having their data made public. It’s too personal. We are experimenting with biometric sensors on our pit crew. We can see that when we call a pit stop, normally with three corners to go, their heart rate spikes. Then it’s stable. They are so well trained at their jobs they don’t panic. Two races ago we set a record at 1.92 seconds. Biometrics may help us to go even faster. And we are also thinking of using biometrics on our office staff. If they have a virus, we can tell them not to stay late that night so they can recover.

How vulnerable are you to hackers?
In 2014, when I joined, we were hit by two ransomware attacks. They almost caused a disaster. But we got lucky and we were able to restore our data from backups. We then reviewed our situation. We found we generated too much data, even for the latest backup disks. If the team needed something older than six months, it would be stored physically off-site. That was a risk. We needed something new, so we partnered with Acronis.

What does Acronis do for you?
Acronis provides us with cyber protection and takes care of our backups. There are three benefits. First, backups are done through the cloud, which is a huge advancement from our old set-up. It doesn’t matter how much data we generate, it is all stored off-site at a UK data centre. Second is the speed. We are able to restore in minutes. It used to take hours or days to restore, which wasn’t good enough for an F1 team. Finally, there is AI-assisted malware protection. If a ransomware hacker targeted us again, Acronis’ AI would detect it and block the intrusion. Even if the Acronis AI hasn’t seen that precise type of attack before, it can identify threatening behaviour and intervene. Working with Acronis means our backups are protected, so we are safe from ransomware attacks and other threats.

What’s the next big thing in F1?
Augmented reality could be huge. Can you imagine an engineer who normally sits in our base looking at images, putting on a headset and being able to look at the car at the track? That could be massive. And quantum computing has potential. We crunch a lot of data together, from computation fluid dynamics, driver simulator data and wind tunnel data. Quantum computing can help us do it more quickly. But right now, it’s immature and so expensive. But I hope it will be viable in three to five years. For a race team like us, who are so dependent on data, anything that gives us an edge is tremendously exciting.

Grand Prix winners lead the data security pack with comprehensive cyber protection software

Background
As one of the world’s leading Formula 1 teams, we have been winning grand prixs for more than three decades. Our team patron Frank Williams founded Frank Williams Racing Cars in 1966 and entered F1 in 1969. Since then, we have won 16 FIA Formula One World Championship titles, becoming the third most successful team on the grid. To stay at the front of the pack, one of our team’s top priorities is our IT infrastructure and communication

Keeping pace with growing data
We understand that Formula 1 is a data-driven sport where the ability to quickly and reliably access data is crucial to success. In fact, we spend an enormous amount of time and resources analyzing our previously collected data to improve our cars and gain an edge on the competition. At the same time, we need to keep this data securely stored, protected from cyberattacks, and archived in accordance with the strict requirements of the FIA (Fédération Internationale de l’Automobile). Historically, we have used the NDMP (Network Data Management Protocol) and stored data on tapes. While this maintained data security, it presented two challenges:

• tape storage made meeting recovery time objectives (RTOs) frustrating
• the amount of data being stored grew rapidly, draining system resources and requiring constant attention from the administrator.

As a result of these challenges, backups took much longer to complete, to the point where new backups would fail to start because previous ones were still running.

Cloud workloads
To help expedite backups, our CIO, Graeme Hackland, transitioned our team to cloud-based services. Unfortunately, our existing on-premises backup system was not able to support cloud workloads. “We needed a data protection partner to help us be more aggressive with our cloud and make sure we always have a spare copy of all our data,” Hackland said. The solution was a strategic technology partnership with Acronis. Acronis provides cyber protection for our factory, trackside infrastructure, and business applications. Additionally, during deployment, Acronis provided implementation, consulting, and premier support services — allowing us to focus our IT efforts on the races ahead.

Reducing backup window from days to minutes
With Acronis Backup deployed, we have reduced our backup window and recovery time from days to minutes through secure backups to our own data centre and the Acronis Cloud. This allows our team to access and restore any file from any point of time through an easy-to-use interface.
Routine backup tasks were transitioned to the help desk, significantly reducing resource demand while optimizing data management. As a result, we are able to begin eliminating tape storage, keeping our data safe and accessible in the cloud – the first step toward protecting hundreds of terabytes of data on their hundreds of servers, workstations, and Office 365 mailboxes.

Easy data management
Acronis ensures that our data is safe and protected. Their massive stores of data are secure at our designated data center and can be replicated and migrated to an off-site data center or the Acronis Cloud for further protection.

Added security
Acronis encrypts all data end-to-end, and only we hold the encryption key. For additional security, Acronis Active Protection automatically detects, terminates, and recovers from ransomware attacks, one of the world’s most destructive malware strains.

“The great benefit of Acronis is securing the data, our intellectual property. Data is king in our business and it’s great to know that, with Acronis, it’s fully protected. Acronis’ technology is fast and intuitive, and it helped Williams to optimize our IT resources,” concluded Hackland.

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