Scammers are using technology that allows them to display a legitimate number from telephone company GO on people’s phones, the service provider is warning after witnessing a spike in fraud.
The scam, known as ‘number spoofing’, means the actual number is masked by a fake one on the caller ID display, leading the customer to believe that the call is from a trusted source.
Claiming to be GO representatives, the scammers then ask receivers to download software or provide personal, banking or PIN details, information that the company never asks for over the phone.
The most recent scam has seen fraudsters asking clients to install software such as Quick Setup or Team Viewer. One client reported 27 such calls in less than a month.