Although people nowadays are more aware of phishing scams, some are still falling for some professionally set-up ones. If you suspect that you have been a victim of a scam, these are the first few things you need to do.
1.CHANGE YOUR PASSWORD.
If you gave information related to your bank, your social media account or government portal, go on the real website and change the password immediately. When you’re there, check the recent activity of the account to make sure that nothing was damaged or purchased in your name
2.CONTACT THE ORGANISATION THAT WAS SPOOFED.
Report the scheme to the company that the hackers are impersonating. Let the company know that you already changed your password and that at an earlier stage you received an email from a hacker who is using their name. If the scheme was related to a financial institution, ask the bank to block your account and cancel the cards.
3.SCAN YOUR COMPUTER FOR VIRUSES.
If the phishing email contained attachments or links and you opened them, scan your computer for viruses. This can alert you with anything that was infected. If you’re still not sure, hire a computer expert to help.
4.WATCH OUT FOR SIGNS OF IDENTITY THEFT.
If you gave out any sensitive information like your bank account details to the hacker, constantly monitor any activity that might be happening with your money such as online purchases. If you notice any unauthorised moves, take screenshots which might be helpful for future investigations.
5.REPORT YOUR CASE TO THE CYBER CRIME UNIT
Last and not least, if you see any financial or identity theft activity, report the case to the police. Both the local police stations and the Cyber Crime Unit which is situated at the Police General Headquarters in Floriana have the skills to assist you on such situations. The more information you have, the better – So if you have screenshots of phishing emails, conversations, transactions or any other information related to the scam, print it and include it in the police report. This might be really helpful for the investigation.